Patient and Family Engagement

Patient and Family

Improving the quality, safety and value of the care you receive through the Medicare program is what the QIN-QIO Program is all about. Through the QIN-QIO program, Alliant Quality can assist you in becoming more confident about making health care decisions and taking an active role in managing your health.

As a patient, you have an important role to play in improving health care for yourself and others. When you share your concerns with your local QIN-QIO, you help us identify how the health care system can better meet the needs of other patients. Your experiences, both good and bad, give us the perspective to identify opportunities for improvement, develop solutions that address the real needs of patients, and inspire action by health professionals.

Many experts have sought to define health quality. The simplest definition comes from considering what it means for you as a patient:

  • You can access and receive the right care for your condition, in the right place, the first time.
  • Your health care providers communicate with you in ways you understand, and involve you in making decisions about your care.
  • Your care does not result in avoidable complications like infections, falls or unnecessary hospital readmissions.

For complaints, appeals, specific billing questions or questions about your claims, medical records or expenses, log into MyMedicare.gov or call 1-800-MEDICARE (1-800-633-4227).

Click HERE for more information on the Beneficiary & Family Advisory Council.

 

    Sepsis – Every Minute Counts (Spanish)

    AQIN Sepsis Brochure Spanish12SOW-AHSQIN-QIO-TO1NH-21-899_7.23.21
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    Sepsis – Every Minute Counts (English)

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    HF & Your Ejection Fraction Explained

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    RAHF Toolkit Checklist

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    RAHF Toolkit Symptoms Infographic

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    Quick and Easy Information About Kidneys

    The National Kidney Foundation has some great tools to help understand kidneys, how important they are and how to know if they may need help. Check out this great poster!
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    COVID Self Care Tool Kit

    Taking care of yourself when you are sick, or caring for someone else, can be difficult if you aren't sure what the symptoms mean or what to do about them. This COVID-19 Self- Management Tool Kit may help you, your loved one or patient know when to seek additional help and comfor
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    Your Kidneys and You

    About 33% of adults have Chronic Kidney Disease (CKD) but don’t know it. Often, kidney disease is discovered a few months before dialysis is needed. If discovered early, CKD can be treated, halted and even reversed. Those with hypertension and diabetes a
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    Exercise with Chronic Conditions

    The National Institute of Aging is celebrating Heart Month with a list of great exercise recommendations and education for those with Chronic Conditions.
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    The Georgia Diabetes Coalition (GDC) presents Diabetes Education and Awareness

    Find out how you can prevent and treat diabetes through lifestyle change programs using diet and exercise. Also, learn what pre-diabetes, A1C and testing numbers mean to you. Presented by partners in the Healthcare and APEX Partners Care (HAP) Project led

      Institute for Patient and Family Centered Care

      Institute for Patient and Family Centered Care for resources

        CMS’ Person and Family Engagement (PFE) Toolkit

        CMS' Person and Family Engagement (PFE) Toolkit: A Guide for Measure Developers (April 2020)

          AHRQ’s Guide to Patient and Family Engagement in Hospital Quality and Safety

          Guide to Patient and Family Engagement in Hospital Quality and Safety for practical and tactical strategies to address patient and family engagement metrics.

            Patient and Family Centered Care PFCC Partners

            Link to Patient and Family Centered Care Partners PFCC website and resources
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            Are you part of the 33% Kidney Quiz?

            33% of adults in the U.S. are at risk for kidney disease, but most of them don’t know it. Having kidney disease also puts you at an increased risk of developing life-threatening complications from COVID-19. Take a minute to find out if you’re in the 33%.
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            Cardiac Risk Calculators From the American Heart Association

            Two American Heart Association Cardiovascular Disease/Heart Health Risk Assessments
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            Your Kidneys & You

            Find out the leading causes of kidney disease, how to know if you are at risk and how to prevent it.
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            Infographic Toolkit COVID/Flu/Chronic Conditions

            The National Foundation for Infectious Disease has created a great toolkit of infographics for providers and patients around the effects of COVID, Influenza, or both of those with chronic conditions.

              Tips for Productive Virtual Meetings

              Tips for Productive Virtual Meetings

                Tips for Implementing Meet My Loved One

                Tips for Implementing Meet My Loved One

                  Caring for My Loved One Tool

                  Caring for My Loved One Tool

                    Meet My Loved One – Combined Tools

                    Meet My Loved One - Combined Tools

                      Common Challenges for Beneficiary Care Transitions

                      Common Challenges For Beneficiary Care Transitions poster reflecting the experience of 46 Medicare beneficiaries and their caregivers with care transitions. The poster graphic depicts 11 insights informed by this research on the most commonly shared challenges.