Nursing Home Readmission Affinity Group: Root Cause Analysis
*CE for Physicians and Nurses Available*
*NAB Credits Available*
If you have ever hit a roadblock during the root cause analysis (RCA) process or want to improve your current RCA process, then you should join this session. QAPI expert Lynn Wilson, MS, will provide useful tips for RCA success using real-life examples.
1. Define RCA and what is NOT an RCA
2. Review the seven steps of the RCA
3. Learn how to facilitate the RCA process