Nursing Home Readmission Affinity Group – Session 8: Leveraging Nurse-Medical Provider Communication to Reduce Avoidable Rehospitalization and ED Visits

SUMMARY:
Join us as we hear from one facility’s Medical Director and Nursing team about best practices and processes to enhance communication when a change in condition occurs. We will share strategies for incorporating these best practices into your QAPI program to create a sustainable communication process.

IN THIS SERIES, ATTENDEES WILL:

1. Learn from one facility’s team how engaging providers and establishing a culture of continual communication impacts transfer decisions and readmissions.
2.  Identify strategies to strengthen telephone communication with providers.
3. Understand how to leverage evidenced based tools to improve communication with providers and decrease avoidable rehospitalizations and ED visits.

Featured Speakers:

Amy Daly, MA, LNHA | Senior Quality Improvement Specialist

Danyce Seney, RN, BSN, IP, RAC-CTA | Quality Improvement Specialist

*ANCC Contact Hours & NAB Credits Awarded*