Leadership Lesson – June 2024: Lessons Learned From the COVID-19 Pandemic

Words of advice from leaders on the front lines.
This month’s leadership lesson is from Nicole Haas, MPH, CPH, CPHQ, quality improvement initiative manager for Alliant.

It has been one year since the official ending of the Public Health Emergency for COVID-19. In the aftermath of the COVID-19 PHE, leaders have learned many lessons that they will carry with them throughout their careers. A few of the most valuable lessons that I plan to carry with me are:

• Build resilience: It is not easy and takes focus, but encouraging and fostering your team’s resilience is key to overcoming challenges, learning from mistakes, and giving yourself and them the strength to not give up in the face of adversity.
• Encourage Feedback: Keep the dialogue open with your teams and colleagues. Show your team you’re listening and willing to work toward common goals and improvements.
• Be Empathetic: Teams with leaders who show empathy are shown to work together better during rough patches and difficult moments. By showing empathy as a leader, you can connect better with your teams and encourage the team to do the same with one another.
• Embrace Change: Embracing changes helps your team to do the same. Remain positive, keep the communication about the change open, and accept feedback along the way.

People are the most critical asset to any organization. Leaders who can relate to, listen to, and inspire their teams are key to a resilient workforce and adaptability within teams. Thank you to all of you for your continued efforts!

To learn more about COVID-19 please visit Alliant’s website here.