Leadership Lesson – December 2022: Learning from the Past to Improve the Future

Words of advice from leaders on the front lines.
This month’s leadership lesson is from Melody “Mel” Brown, MSM, AHS State Quality Manager – Georgia.

Learning from the Past to Improve the Future

The past year has been one of hope that the pandemic would be truly over and life would go back to normal. Though much has improved this year, we must now find our new normal or determine how to start over.

As the Chinese military general, philosopher and author Sun Tzu wrote in The Art of War, “In the midst of chaos, there is also opportunity.”

This past year, many lessons have been learned. The opportunity to exhibit strength, resilience, and integrity and apply innovative thinking has led to improvements in health care delivery throughout all settings.

Processes and systems that were tested beyond expectations have been refined to be better prepared and equipped for whatever the future may hold. Leaders and staff have walked the trenches of responsibility together to ensure quality health care is at the forefront for every patient in their care.

Looking toward 2023, I hope we all strive to overcome the pandemic with renewed strength and passion as we build the future of health care for generations to come. I hope you find comfort in the words of Maya Angelo, “Do the best you can until you know better. Then when you know better, do better.”