Workplace Violence Prevention for Nursing Homes: Coaching and Resource Package

What it is: Workplace violence is defined by the Occupational Safety Health Administration (OSHA) as any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. Workplace violence ranges from threats and verbal abuse to physical assaults and even homicide.

Who it affects: It can affect and involve employees, clients, customers, and visitors. In the health care setting, clients and customers include patients, private duty caregivers, care partners, contracted services, vendors and others, depending on the facility and services provided. What to do: Use this framework and resource guide to coach providers and nursing homes to either begin or enhance existing workplace violence programs.